Collins Center ADR Staff
Ned Pope
Ned Pope
VP of Program Development, Director, ADR
E-mail: npope@collinscenter.org
Ned Pope is the Director of Florida's Mortgage Foreclosure Mediation Program, administered by the Collins Center for Public Policy with the authority of Florida's participating Judicial Circuit Courts. He is responsible for government relations, field operations, and process management.

Gloria Masey
Gloria Massey
Senior Deputy Director of the Collins Center's Mediation Program
E-mail: gmassey@collinscenter.org
Gloria Massey is Senior Deputy Director of the Collins Center's Mediation Program. She joined the Collins Center in 2002 administering the Recreational Vehicle Mediation Arbitration Program (RV Lemon Law).

Chris Bailey
Chris Bailey
Deputy Director of Florida's Mortgage Foreclosure Mediation
E-mail: cbailey@collinscenter.org
Chris Bailey presides as the Legislative Director for the Collins Center for Public Policy and as the Deputy Director of Florida's Mortgage Foreclosure Mediation Program. He is responsible for governmental relations, field operations, and mediator relations.

Tim Beard
Tim Beard
Project Manager – Pre-foreclosure Program
E-mail: tbeard@collinscenter.org
Tim Beard is the Project Manager for The Collins Center Pre-Foreclosure program. He manages the pre-foreclosure staff and is responsible for overseeing the program.

Sharon Beningfield
Sharon Beningfield
Tampa Operations Manager
E-mail: sbeningfield@collinscenter.org
Sharon joined The Collins Center in 2009 as the Foreclosure Mediation Program began. She managed the Tallahassee call center before helping to establish the Tampa call center in the summer of 2010.

Jett Davison
Jett Davison
Deputy Director of The Collins Center's Mediation Program
E-mail: jdavison@collinscenter.org
Jett Davison presides as the Deputy Director for the Collins Center's Managed Mediation Program. He is responsible for monitoring program compliance, managing the ADR Finance Team, and acting as liaison to all plaintiff and defendant firms in regards to all matters of compliance.

Paul Dixon
Paul Dixon
Quality Assurance Manager
E-mail: pdixon@collinscenter.org
Paul Dixon is the Quality Assurance Manager for the Collins Center's Residential Mortgage Foreclosure Mediation Program. He is the primary troubleshooter and helps develop Program policy. He ensures policy transparency for the Program and the organizations involved.

Thomas Donahue
Thomas Donahue
Senior Management Analyst of the Collins Center Residential Mortgage Foreclosure Mediation Program
E-mail: tdonahue@collinscenter.org
Tom Donahue serves as the Collins Center's liaison to the 900 approved civil circuit certified mediators participating in both the Residential Mortgage Foreclosure Mediation Program and the Pre-Suit Mediation Program.

Sean Dunham
Sean Dunham
Senior Project Manager
E-mail: sdunham@collinscenter.org
As Senior Project Manager, Sean Dunham assists with the organization and management of new initiatives for the Collins Center for Public Policy.

Emmanuel France
Emmanuel France
North Florida Regional Manager
E-mail: efrance@collinsmediation.org
Emmanuel France is the North Florida Regional Manager for the Collins Center's Residential Mortgage Foreclosure Mediation Program. He has been involved with the Collins Center since 2003 and managed the Hurricane Mediations Center in Pensacola during the 2004-2005 Hurricane seasons. He is currently managing offices in Pensacola, Fort Walton, Panama City and Marianna for the RMFM mediation programs in the 1st Circuit, which is his home base.

Estella Gray
Estella Gray
Senior Project Manager
E-mail: egray@collinscenter.org
As a senior project manager, Estella Gray manages day-to-day operational and tactical aspects of large scale projects within policy areas. She works with local government officials to raise awareness about the Collins Center’s mediation programs. She also initiates and fosters relationships with outside entities to generate opportunities for partnerships and development.

Pete Morgan
Pete Morgan
Miami Operations Manager
E-mail: pmorgan@collinscenter.org
Pete Morgan determines long-range objectives and goals to meet business operations and cooperates with Call Center management and senior management staff to facilitate the implementation and evaluation of call center procedures and policies.

Jordan Sykes
Jordan Sykes
Central Florida Regional Manager
E-mail: jsykes@collinscenter.org
Jordan Sykes is the Central Florida Regional Manager for Collins Center's Residential Mortgage Foreclosure Mediation Program. She managed the first Collins Center RMFM mediation office in Port St. Lucie for the 19th Judicial Circuit during the pilot phase of the now statewide Supreme Court-mandated program.