RV Lemon-Law Mediation
Did you purchase a new or demonstrator recreational vehicle, only to experience chronic mechanical problems? If you believe you paid for a true "lemon,” but are unsatisfied with the seller’s response to the complaint, the Collins Center can help.
The Collins Center administers Florida’s Recreation Vehicle Mediation and Arbitration Program, which provides alternative dispute resolution to consumers and manufacturers of new recreation vehicles sold in Florida.
The program, approved by the Office of the Attorney General, does not cost consumers anything. State law requires recreation vehicle manufacturers to pay for the program fees.
Buyers fill out a complaint to the Collins Center to determine eligibility. If a claim is deemed eligible, the Collins Center will schedule a mediation conference and an arbitration hearing, if needed. The Collins Center provides all parties with support and assists consumers in navigating the requirements.